Viasat6 min read

Are there any additional fees with Viasat Internet plans?

July 15, 2024
Are there any additional fees with Viasat Internet plans?

When choosing a satellite internet provider like Viasat, understanding the full range of costs involved is crucial. While Viasat offers a variety of plans with different speeds and data allowances, there are several additional fees and charges that customers may encounter depending on their choices and usage behavior. In this guide, we will explore all the potential additional costs associated with Viasat Internet plans—from installation and equipment rental to early termination and data usage charges.

1. Overview of Viasat Pricing

Viasat’s pricing model includes a base monthly plan rate that varies based on your location, speed, and data limit. However, this base rate doesn't cover every expense. The additional fees can affect your overall monthly and long-term cost of service.

2. Equipment Lease Fee

Viasat provides its customers with a satellite modem/router and a satellite dish. These are not typically included in the base monthly rate.

  • Monthly Lease Fee: $12.99/month
  • Option to Buy: Not available; leasing is required
  • This fee covers hardware maintenance and modem upgrades if necessary.

3. Installation Charges

Most Viasat plans offer standard installation at no cost if you agree to a 24-month service contract. However, certain situations may lead to installation-related charges.

  • Standard Installation: Free with 24-month contract
  • Custom Installation (e.g., pole mount, underground cable): May cost $95–$200+
  • No-Contract Installation: One-time $300 setup fee

4. Data Overages and Throttling

Viasat’s plans come with a set amount of high-speed priority data. After exceeding your monthly allowance:

  • Your speeds may be deprioritized during network congestion (not charged extra).
  • Unlimited Platinum Plans: Still have soft data thresholds—exceeding them can lead to slowed speeds, not extra charges.

Note: Viasat doesn’t charge per GB overage fees like traditional cable providers, but performance may degrade until the next billing cycle.

5. Early Termination Fee (ETF)

If you cancel your Viasat contract before the end of the 24-month term, you may incur an early termination fee.

  • Standard ETF: $15 for each remaining month in your contract
  • Example: Cancelling 10 months early = $150

6. Relocation Fees

Moving to a new home? Viasat allows you to transfer your service, but relocation fees may apply.

  • Relocation Fee: Up to $95 depending on installation type at new location
  • Free for EasyCare members (see below)

7. EasyCare Monthly Service Plan

EasyCare is an optional protection plan that can help you avoid some service charges.

  • Monthly Fee: $8.99
  • Benefits: Waives standard $95 service call fees, relocation support, and priority customer support

8. Service Call Charges

If a technician needs to visit your home after installation due to issues not related to Viasat’s equipment:

  • Service Call Fee: $95 per visit
  • Waived for EasyCare subscribers

9. Modem Replacement or Damage Fees

If your modem or satellite dish is damaged due to neglect or improper use:

  • Modem Replacement Fee: Varies; may exceed $150
  • Dish or Mounting Damage: Charges based on technician assessment

10. Taxes and Government Fees

Like most ISPs, Viasat includes standard state and federal taxes in your monthly bill.

  • Tax rates depend on your location
  • Fees typically include Universal Service Fund contributions, sales tax, and regulatory fees

11. Paper Billing Fee

Viasat encourages paperless billing. If you opt for mailed bills:

  • Paper Bill Fee: Up to $5/month
  • Enrolling in autopay or eBilling can waive this fee

12. Payment Method Fees

There are no extra fees for paying via credit/debit cards or ACH. However, bounced payments may incur fees.

  • Returned Payment Fee: $10–$25 depending on the state

13. Static IP Address (Business Plans)

For business users or those needing advanced networking:

  • Static IP: Available on select business plans
  • Monthly Fee: Varies by package, often $10–$20/month

14. Upgrade or Downgrade Fees

Changing your plan may incur charges in certain cases:

  • Upgrade Fee: Usually free
  • Downgrade Fee: May be charged if done before contract term ends

Summary of Additional Fees

Fee Type Amount
Equipment Lease $12.99/month
Standard Installation Free (with contract)
Custom Installation $95–$200+
Early Termination $15/month remaining
Service Call $95 (waived with EasyCare)
EasyCare Plan $8.99/month
Paper Billing Up to $5/month
Static IP (Business) $10–$20/month

Final Thoughts

While Viasat offers competitive satellite internet services, it's important to understand the full cost structure. Many of the additional fees are avoidable with proper planning—such as using electronic billing, signing a 2-year contract, or enrolling in the EasyCare plan. Before finalizing your subscription, carefully review the terms and ask a Viasat representative to clarify any charges you’re unsure about.

FAQs: Additional Fees with Viasat Internet

Does Viasat charge for equipment?

Yes, Viasat charges a $12.99/month lease fee for the modem and satellite equipment.

Is installation free with Viasat?

Standard installation is free with a 24-month contract. Otherwise, it can cost up to $300.

What is the EasyCare plan?

The EasyCare plan is an optional $8.99/month service that waives repair fees and offers priority support.

Are there cancellation fees?

Yes, cancelling before your 2-year term ends incurs a $15/month early termination fee for each remaining month.

Do I pay extra if I use more data?

No direct overage fees, but your internet speed may slow down if you exceed your plan’s priority data limit.


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