Customer Information we gather about you may contain personally identifiable information. For an explanation of how we use Customer Information, including personally identifiable information, please see the section below titled “How We Use Customer Information.”
Below is a list of the types of Customer Information that we may collect as you interact with our services:
Customer Contact Information. Your Customer Contact Information is any information needed to contact you and fulfill your orders and requests such as your name, address, phone number, fax number, and email address.
Private Customer Information. Private Customer Information is that information that may be necessary to check credit and process payments. Such information includes your Social Security Number, credit card information, and banking and wiring information.
Customer Order Information. Customer Order Information is the information necessary to complete your orders and requests for information. Such information may include your Customer Contact Information, programming and packaging selections, your billing and shipping information, as well as other details pertaining to your order of products and services through us.
Demographic Information. Demographic Information is publicly available information that we may learn about you regarding such things as your age, income, home ownership, household size, etc. that helps us to provide you with better offers for products and services.
Website Usage Information. Website Usage Information is information that we collect, via anonymous third-party cookies, that tell us about the way you use and navigate through our websites.
We use the following cookies on this Website:
user-input cookies – cookies used to keep track of a user’s input. For example, the completion of a multi-page form, or a shopping basket on an e-commerce website.
authentication cookies – cookies used to identify a user once they have logged in to a website. Cookies used to “remember” a user to avoid the need to log in for future visits are not considered essential.
user-centric security cookies – for example, cookies used to detect the number of failed logins to a service specifically requested by a user.
multimedia player session cookies – cookies used to store technical information (for example network speed, quality, and buffering) needed to play video or audio content requested by the user. This might include Flash cookies.
load-balancing session cookies used to manage server load balancing. This would fall within the first bullet above (the transmission of a communication).
UI customization cookies – cookies used to remember preferences specifically set by a user (for example, language or display preferences set using a button or tick box) and not linked to other data such as the user’s username.
social media content sharing cookies – cookies used by social media plug-ins to identify users that are logged in to social media networks and which are used to enable them to share content using that social media network. These cookies should only persist for so long as the user is logged in or until they close their browser.
social plug-in tracking cookies – cookies used to track the activity of logged-in users of social networks (for example, for the purposes of targeted advertising, analytics, etc.).
third party advertising – cookies used for third-party advertising (that is, advertising served by a domain outside the website in question).
first-party analytics –first-party Analytics cookies (for example, those used for Google Analytics) are not essential and therefore require consent.
The cookies We use fall into the following categories:
Strictly necessary cookies. These are cookies that are required for the operation of this Website.
Analytical/performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around this Website when they are using it. This helps us to improve the way this Website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognize you when you return to this Website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to this Website, the pages you have visited and the links you have followed. We may use this information to make this Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Third-Party Cookies. In addition to the cookies listed above, we also use third-party cookies for performance and functional purposes, to provide additional functionality, and to make it easier for you to share content on this Website. These are cookies that are set by a third party when you access this Website and are controlled by that third party.
Our Site contains links to other sites, applications, platforms, and services that may be operated in part by third parties whose privacy policies we don't control and may differ significantly from this one. For instance, information used or collected in a browser extension we created may be collected, used, and shared in the regular operation of the browser service itself in ways that we would not. Clearlink is not responsible for the content or privacy practices of any third party services. We recommend that you read and familiarize yourself with the privacy policies of any site or service you access.
To the extent a browser extension or app we create collects and uses Customer Information and any other information, it is collected and used solely to the extent necessary to operate the extension or app. We likewise do not sell any Customer Information collected. The use of any Customer Information collected in a browser extension or app is detailed in “Use and sharing of Customer Information” below.
If you desire to limit the data collection capability or the level of access to information by any browser extension or app operated by us, you may uninstall and remove the app from your device or uninstall and remove the extension from your browser. If you wish to generally opt out of data collection or data processing by us, you may submit a data subject access request by following the procedure outlined below in “Opt-out and Data Subject Access Request Procedures.”
Our services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16. We do not sell the personal information of consumers, including consumers we know are younger than 16 years old or that we are prohibited from selling under applicable law.
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.
We have implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict access to Your Customer Information to employees (or people working on our behalf and under confidentiality agreements) who need to know Your Customer Information to provide the products and services that You request.
We acknowledge to our customers that we are responsible for the security of cardholder data we possess or otherwise store, process, or transmit on behalf of the customer, or to the extent that we could impact the security of the customer’s cardholder data environment.
We use your Customer Information to process your orders and requests and to provide you with the products and services you desire. In addition, we use information that we collect about you or that you provide to us, including any Customer Information:
To present our services and to otherwise carry out, evaluate, market, analyze, personalize, and improve our services, which may include storing your information and providing access and sharing of your information with our agents, vendors, suppliers, affiliates, third-party service providers, advertisers, and other third parties.
To operate any applications or browser extensions we create, to maintain records of your use of these applications or browser extensions, and to analyze and evaluate these applications or browser extensions to determine if we should develop and/or release additional applications or extensions.
To contact you via email, SMS, and telephone calls about the Services, your account, events, services, or products that we think might be relevant or of interest to you.
For any other purpose stated in this Privacy Notice.
We may share your Customer Information with third parties to complete your purchases of products and services. The extent to which we use and share your Customer Information depends upon the nature of and purpose for which we use and share it. A summary of how we share your Customer Information with third parties is detailed in the list below. By using our services, you agree that we may transfer your Customer Information to third parties in order to fulfill the purposes for which you have provided your Customer Information.
With Third-Party Product and Service Providers. We share your Customer Information, as needed, with the third parties who provide the products and services you request. This includes sharing information we collect with third parties who provide services that are necessary to support the operation of any applications or browser extensions we operate. We also frequently act as a third-party marketer and seller of various brand-name products and services, and we provide these companies with the information necessary to carry out their orders. How these companies use your Customer Information, once we have passed it on to them, is governed by their respective privacy policies and procedures.
With Third-Party Advertisers. We do not sell or share your Private Customer Information with any third parties, except with the Third-Party Product and Service Providers described above. The ways in which such parties may subsequently use your Customer Information are governed by their own privacy policies and procedures.
To Prevent Fraud and Scams. We may share your Customer Information with third parties for the purpose of preventing fraud and scams.
With Third-Party Cookies. We allow third parties to collect anonymous information when you visit our website and to use that information to serve ads for our products or services when you visit other websites. These third parties may use anonymous information (e.g., navigational, non-personally identifiable information, click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, etc.) during your visits to our website to provide advertisements about our goods and services likely to be of interest to you. These parties may use a cookie or a third-party web beacon, or other technologies, to collect this information.
For Legal and Other Purposes. We may share your Customer Information in order to:
comply with any subpoena, court order, or legal process, including responding to any lawful government or regulatory request.
enforce or apply our Terms of Service.
necessarily protect our rights and property or to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity
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