
When choosing a satellite internet provider like Viasat, understanding the contract terms is crucial. Contracts often influence long-term costs, flexibility, early termination penalties, and overall customer satisfaction. Viasat provides high-speed satellite internet to areas where traditional fiber or cable may be unavailable—but what are the strings attached when you sign up?
In this detailed guide, we’ll cover Viasat’s standard contract policies, no-contract alternatives, installation fees, equipment lease terms, cancellation conditions, and other relevant considerations. By the end, you’ll be able to decide if a Viasat Internet plan is the right fit based on your lifestyle and contract preferences.
Viasat’s Standard Contract Policy
Viasat typically offers residential internet service under a 24-month (2-year) contract agreement. This is a standard industry practice among satellite internet providers and allows Viasat to recover the cost of equipment installation, satellite dish setup, and modem provision.
When you opt for a Viasat plan under contract, you generally receive:
- Lower monthly equipment lease fees
- No upfront cost for the standard installation
- Access to promotional rates for new customers
Is the 2-Year Contract Mandatory?
No. While the 2-year contract is the default option, Viasat does offer a no long-term contract alternative for customers who want more flexibility. However, this option typically comes with higher initial fees and monthly charges.
No-Contract Viasat Internet Option
Viasat understands that not everyone is comfortable committing to a 24-month service agreement. That’s why they offer a “No Long-Term Contract” plan, which provides customers with the flexibility to cancel service at any time without early termination fees.
Pros of No-Contract Plans
- Cancel any time without penalty
- Great for renters or temporary residences
- Better suited for seasonal users or short-term stays
Cons of No-Contract Plans
- Higher upfront installation fee (often $300 or more)
- Higher monthly equipment lease fees
- No access to some promotional discounts
The choice between contract and no-contract options will ultimately depend on your priorities—whether it’s minimizing upfront costs or avoiding long-term commitments.
Early Termination Fees (ETFs)
Customers who sign up under a 24-month contract and choose to cancel their Viasat service before the term ends will be subject to early termination fees. Here’s how it typically works:
- $15 per remaining month on your contract
- If you cancel in month 12, you could owe around $180 (12 months × $15)
Viasat does not waive the ETF unless there are extenuating circumstances (such as relocation to an area where Viasat is unavailable). Always consult customer service before canceling early.
Installation and Equipment Terms:
Installation
Viasat’s standard professional installation is included at no cost for contract customers. The technician installs a satellite dish, mounts it, and connects it to the modem/router inside your home.
No-contract customers often pay a one-time fee of around $299–$399 for professional installation.
Equipment Lease
All customers lease their modem/router and satellite dish. Monthly equipment fees typically range between $13.99 to $15.00. This fee may be slightly higher for no-contract customers.
Viasat also offers customers the option to add EasyCare—an equipment protection plan for around $8.99/month, which covers service calls, technical support, and discounts on repairs.
Is There a Trial or Money-Back Guarantee?
Viasat does not usually offer a formal trial period or money-back guarantee. Once service is installed, you are bound by the terms of your agreement. Therefore, it’s essential to evaluate coverage, data needs, and contract terms before signing.
Moving or Relocating with Viasat
If you move to a new location where Viasat service is available, you may be able to transfer your service. However, relocation could result in:
- A new 24-month contract (starting from the move-in date)
- New installation fees
- Coverage restrictions in your new area
If you move to a location without Viasat coverage, you may be eligible for early termination without penalties—but this must be verified with customer service.
Contract vs. No-Contract Summary Table
Feature | Contract Plan | No-Contract Plan |
---|---|---|
Term Length | 24 months | No minimum term |
Installation Fee | Free | $299–$399 |
Monthly Equipment Fee | $13.99–$15.00 | May be slightly higher |
Early Termination Fee | $15 per remaining month | None |
Access to Promotions | Yes | Limited |
Ideal For | Homeowners, long-term users | Renters, short-term users |
Who Should Choose the Contract Plan?
If you're a homeowner or planning to stay in one location for at least two years, the contract option may make more sense. It gives you access to the best deals, lower upfront costs, and included installation. You also get the benefit of lower equipment fees and Viasat’s promotional pricing.
Who Should Choose the No-Contract Plan?
The no-contract option is better suited for:
- Seasonal residents (vacation homes, cabins)
- Students living in temporary housing
- Renters or those planning to move soon
- Customers who don’t want to risk early termination fees
Conclusion
So, are there any contract requirements for Viasat Internet? Yes—if you choose the standard setup, a 24-month service agreement applies. This comes with the advantage of lower installation and equipment fees but includes early termination fees if you cancel early.
Fortunately, Viasat also offers a no-contract alternative for customers who prioritize flexibility. While it may come with a higher cost upfront, it removes the burden of long-term commitment and makes sense for short-term or seasonal internet needs.
Understanding these options helps you make the best decision based on your unique living situation and internet usage. Always review the full contract terms and speak with a Viasat representative before making a commitment.
FAQs About Viasat Internet Contracts
1. Does Viasat require a contract?
Yes, most Viasat Internet plans require a 24-month contract. However, a no-contract option is available at a higher cost.
2. What happens if I cancel Viasat early?
If you're under contract, you'll be charged an early termination fee of $15 for every remaining month in the contract term.
3. Is there a trial period for Viasat?
No, Viasat does not offer a formal trial period or money-back guarantee after installation.
4. Can I get Viasat without signing a contract?
Yes. Viasat offers a no-contract plan, but it requires paying an upfront installation fee and may have higher equipment costs.
5. What if I move to an area where Viasat isn’t available?
If you move to an area without Viasat coverage, you may qualify for a waiver of early termination fees. Contact customer support for options.