Viasat is a leading satellite internet provider that offers high-speed internet access to customers in rural and underserved areas across the U.S. If you're considering signing up for Viasat, you might be wondering how long it takes to get connected. From the moment you place your order to the final activation of your service, the entire process can range from a few days to a couple of weeks depending on your location, weather conditions, and installation schedule.
In this detailed guide, we'll break down each step of the Viasat installation process, so you know what to expect and how to ensure a smooth setup experience.
Step-by-Step: Viasat Installation Timeline
1. Order Placement (Same Day)
The first step is placing your order through the Viasat website or a certified reseller. This usually takes less than 30 minutes. You’ll select your plan, provide installation address details, and schedule a preferred installation date based on availability.
- Same-day confirmation
- Immediate email/text updates with appointment details
2. Scheduling the Installation (1–5 Business Days)
Once your order is confirmed, Viasat will assign a local technician to install your satellite dish and modem. Installations are typically scheduled within 1 to 5 business days, depending on:
- Your geographic location
- Local weather conditions
- Technician availability
- Customer’s schedule preference
Customers in densely populated rural areas may get next-day or 2-day appointments. Remote locations may need up to a week or more.
3. Technician Installation (2–4 Hours)
On the day of installation, a certified Viasat installer will visit your home with all required equipment, including:
- Viasat satellite dish
- Modem/router
- Mounting hardware and cables
The technician will install the dish on your roof or another unobstructed area, align it to the Viasat satellite, and run a cable inside your home to the modem. Installation usually takes 2–4 hours.
4. System Activation (Immediately After Installation)
Once installation is complete, the technician will connect the modem and activate your service. This step includes:
- Establishing satellite signal
- Connecting the modem to your home network
- Testing Wi-Fi connectivity and download/upload speeds
The internet should be live and usable as soon as this process finishes. The technician will leave only after ensuring the service is working properly.
Total Timeframe: How Long Does the Entire Process Take?
For most customers, the full process—from order to activation—takes between 2 to 7 business days. Here's a general breakdown:
| Stage | Typical Time Required |
|---|---|
| Order Confirmation | Same Day |
| Installation Appointment Scheduling | 1–5 Days |
| On-site Installation | 2–4 Hours |
| System Activation | Same Day |
Estimated Total Time: 2–7 business days
Factors That May Delay Installation
1. Remote or Hard-to-Reach Locations
If you're located far from Viasat’s installation partners, scheduling may take longer. Remote regions may have limited technician availability.
2. Severe Weather
Snow, rain, or extreme weather may delay dish installation due to safety concerns or satellite alignment issues.
3. Roof Access or Mounting Issues
If your roof is difficult to access or unsafe for mounting the dish, the technician may need to reschedule with special equipment or choose a ground-based mount, extending installation time.
4. HOA or Building Restrictions
In apartments or gated communities, you may need landlord or HOA approval before installing satellite equipment, which can delay the process.
Tips to Speed Up Your Viasat Internet Installation
- Provide Accurate Location Info: When placing your order, double-check the address and contact info to avoid scheduling issues.
- Be Flexible with Scheduling: If you can accept a weekday or early morning slot, your installation could happen sooner.
- Clear Installation Area: Make sure the technician has easy access to your roof or side wall and indoor areas for equipment setup.
- Ask About Self-Installation: In rare cases, preinstalled locations or existing hardware may allow self-activation.
Post-Installation: What Happens Next?
After successful installation, you’ll receive your first bill, instructions to manage your account online, and optional upgrades. You can:
- Set up your Viasat account online
- Use the Viasat app to monitor usage
- Upgrade to a faster plan if needed
- Contact support for performance tuning
FAQs:
How long does it take to install Viasat Internet?
From order to activation, the process usually takes between 2 to 7 business days. Installation itself typically takes 2 to 4 hours.
Can I get same-day installation with Viasat?
In some locations with high technician availability, same-day or next-day installation may be possible. However, most installations are scheduled within 1–5 days.
What causes delays in Viasat internet installation?
Delays can be caused by severe weather, technician availability, difficult-to-reach properties, or the need for additional approvals in apartments or HOA-governed areas.
Will the technician bring all the equipment?
Yes, the technician will bring the Viasat satellite dish, modem/router, and all mounting and installation tools. You do not need to supply any hardware.
Do I need to be home during installation?
Yes, an adult must be present to give the technician access to both the inside and outside of the property for a successful installation.
Conclusion
Getting Viasat internet is a relatively quick and painless process compared to traditional wired internet providers—especially in rural areas where options are limited. While the total time to get connected depends on technician scheduling and local conditions, most customers can expect to be online within a week of ordering. By understanding the installation process and preparing accordingly, you can minimize delays and start enjoying your new high-speed satellite internet connection with ease.
