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How to set-up and connect your Viasat WiFi Modem?

  • Posted on: 29 Sep 2023
    How to set-up and connect your Viasat WiFi Modem?

  • In today's digital age, a reliable internet connection is a necessity for work, entertainment, and staying connected with friends and family. Viasat, a prominent satellite internet service provider, offers high-speed internet access to users in remote and underserved areas. To make the most of your Viasat internet service, setting up and connecting your Viasat WiFi modem is essential. In this comprehensive guide, we will walk you through the steps to ensure a smooth installation process and help you enjoy the benefits of Viasat's internet services.

    What You'll Need

    Before you begin setting up your Viasat WiFi modem, it's essential to gather the necessary equipment and information. Here's a list of what you'll need:

    • Viasat WiFi Modem: This is provided by Viasat and is crucial for accessing their satellite internet service.
    • Power Outlet: Ensure you have access to a power outlet near where you plan to set up your modem.
    • Router (Optional): You may want to use a separate router for extended WiFi coverage.
    • Ethernet Cable: This is essential for connecting your modem to your router or directly to your computer.
    • Device Information: Make sure you have information about the devices you want to connect to the WiFi network, including their WiFi names and passwords.

    Setting Up Your Viasat WiFi Modem

    Now that you've gathered all the necessary items let's proceed with setting up your Viasat WiFi modem:

    Step 1: Find the Right Location

    Choosing the right location for your modem is crucial for optimal performance. It should be:

    • Near a power outlet.
    • In a central location in your home.
    • Away from large metal objects or electronic devices that may interfere with the signal.

    Step 2: Connect the Modem

    1. Plug one end of the power adapter into the modem and the other end into a power outlet. Wait for the modem to power on. This may take a few minutes.

    2. Once the modem has powered on, you should see indicator lights. They will change from blinking to solid when the modem is connected to the satellite.

    3. Connect the modem to your computer or router using an Ethernet cable. Insert one end into the modem's LAN port and the other into your device or router.

    Step 3: Activate Your Service

    Once your modem is connected, it's time to activate your Viasat service. Follow these steps:

    1. Open your web browser and go to Viasat's activation page.

    2. Enter your account information and follow the on-screen instructions to complete the activation process.

    3. Once activation is complete, your modem should be fully operational, and you should have access to the internet.

    Step 4: Customize Your WiFi Network

    By default, your Viasat modem will have a predefined WiFi network name and password. You can customize this information to make it more secure and memorable:

    1. Open a web browser and enter your modem's IP address in the address bar. The default IP address is often "" or "," but you can find this information in the modem's user manual.

    2. Log in to your modem's settings using the default username and password, which can also be found in the user manual.

    3. Navigate to the WiFi settings section and change your network name (SSID) and password to your preferred choices. Be sure to choose a strong password for security.

    4. Save your changes, and your WiFi network will be updated with the new information.

    Connecting Your Devices

    With your Viasat WiFi modem set up, it's time to connect your devices. Here's how to do it:

    1. Smartphones, Tablets, and Laptops:

      • Go to your device's WiFi settings.
      • Look for your customized network name (SSID) and select it.
      • Enter the WiFi password you set during the modem customization process.
    2. Desktop Computers:

      • If your desktop computer has built-in WiFi capabilities, follow the same steps as for smartphones, tablets, and laptops.
      • If your desktop doesn't have WiFi, connect it to the modem using an Ethernet cable.
    3. Additional Devices (Smart TVs, Gaming Consoles, Smart Home Devices):

      • Access the WiFi settings on these devices.
      • Select your customized network name (SSID) and enter the WiFi password.

    Once connected, your devices should have access to the internet through your Viasat WiFi modem.

    Troubleshooting Tips

    If you encounter any issues during the setup or connection process, here are some troubleshooting tips:

    • No Satellite Connection: If the indicator lights on your modem show no satellite connection, ensure there are no obstructions blocking the satellite dish.

    • Slow Internet: If you experience slow internet speeds, it may be due to network congestion or poor weather conditions, which can affect satellite signals.

    • Can't Connect to WiFi: Double-check that you've entered the correct network name (SSID) and password. If issues persist, try resetting your modem to its default settings.

    • Device Connection Problems: If certain devices can't connect, make sure they are within the WiFi range and that your modem is working correctly.

    • Forgot WiFi Password: If you've forgotten your WiFi password, you can log in to your modem's settings to retrieve or reset it.

    Frequently Asked Questions (FAQ)

    Q1: What should I do if my Viasat WiFi modem isn't connecting to the internet?

    A1: First, check that all cables are securely connected and there are no obstructions blocking your satellite dish. If you continue to have issues, contact Viasat customer support for assistance.

    Q2: Can I use my own router with a Viasat WiFi modem?

    A2: Yes, you can use your own router to extend your WiFi coverage. However, make sure it's compatible with Viasat's satellite internet service.

    Q3: Is there a warranty for my Viasat WiFi modem?

    A3: Viasat typically provides a limited warranty for their modems. Check with Viasat customer support or review your modem's documentation for warranty details.

    Q4: How can I improve my WiFi signal strength?

    A4: You can improve your WiFi signal by placing your modem in a central location, minimizing interference from electronic devices, and using a router for extended coverage.

    Q5: Can I change my WiFi network name and password later?

    A5: Yes, you can change your WiFi network name and password by logging into your modem's settings. Be sure to keep the new credentials secure.


    Setting up and connecting your Viasat WiFi modem is a straightforward process that allows you to enjoy high-speed satellite internet service. By following the steps outlined in this guide, customizing your WiFi network, and troubleshooting common issues, you can ensure a seamless online experience. If you encounter any difficulties, don't hesitate to reach out to Viasat's customer support for assistance. With your Viasat WiFi modem up and running, you can explore the digital world from even the most remote locations. Stay connected, work efficiently, and enjoy your online activities with ease.

    Ready to enjoy fast, reliable internet with Viasat? Dial (844) 778-1116 now and let our expert technicians guide you through the seamless process of setting up and connecting your Viasat WiFi Modem.


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